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Shipping & Returns

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We ship to the United States, APO's and FPO's and Canada. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order we will ship your order as soon as possible. Some items that we carry are Drop Shipped.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.


Some items are Shipped for Free.


Florida residents will be charged a 6% State Sales Tax. Taxes are charged on the products purchased and not on shipping.


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Why Choose Us?

The Sunless Store has offered customers around the world the finest sunless tanning products since 2002. Please contact us today with any questions you may have.